GENERAL CONDITIONS OF SALE

These General Terms and Conditions of Sale apply, without restriction or reservation, to all sales concluded by SASU SOCIETE CLEE ("the Seller") with consumers and non-professional buyers ("Customers or the Customer"), wishing to acquire the products offered for sale by the Seller ("Products") on the website www.sevenbassdesign.com. They do not apply to professionals, i.e. to any legal entity or natural person who wishes to purchase a good for the needs of their professional, craft, liberal, commercial, industrial or agricultural activity.

They specify in particular the conditions of ordering, payment, delivery and management of any returns of Products ordered by Customers.

These General Conditions of Sale may be supplemented by specific conditions, stated on the website, before any transaction with the Customer.

These General Conditions of Sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.

They are accessible at any time on the website www.sevenbassdesign.com and will prevail, where applicable, over any other version or any other contradictory document.

These General Conditions of Sale may be subject to subsequent modifications; the version applicable to the Customer's purchase is that in force on the website on the date the order is placed.

The modifications to these General Conditions of Sale are binding on users of the website www.sevenbassdesign.com from the time they are posted online and cannot apply to transactions concluded previously.

The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website www.sevenbassdesign.com.

The Customer is required to read this before placing any order.

The choice and purchase of a Product is the sole responsibility of the Customer.

The photographs and graphics presented on the website www.sevenbassdesign.com are not contractual and cannot engage the responsibility of the Seller.

The Customer is required to refer to the description of each Product in order to know its properties, essential features and delivery times, as well as, in the case of continuous or periodic supply of a good, the minimum duration of the proposed contract.

The contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the order by the Customer.

In the event of an order to a country other than mainland France, the Customer is the importer of the Product(s) concerned.

For all Products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice.

Customs duties or other local taxes or import duties or state taxes may be payable. They will be the responsibility of and are the sole responsibility of the Customer.

Product offers are subject to availability of stock, as specified when the order is placed.

The Seller's contact details are as follows:

SASU SOCIETE CLEE

Represented by: Mr. Sébastien CLEE
RCS 400 731 923
210, Avenue Nicolas COPERNIC
33127 SAINT JEAN D'ILLAC
Email: contact@sevenbassdesign.com

Phone: +33-55-789-13-13

Schedules :

Monday to Thursday, 9 a.m. to 12 p.m. and 2 p.m. to 5 p.m.,

Friday from 9 a.m. to 12 p.m. and from 2 p.m. to 4 p.m.

Fax: +33-55-798-13-19

In accordance with the Data Protection Act of 6 January 1978, reinforced and supplemented by the GDPR (General Data Protection Regulation) which came into force on 25 May 2018, the Customer has, at any time, a right of access, rectification, opposition, erasure and portability of all of his personal data by writing, by post and providing proof of identity, to the Seller's address, mentioned above.

Validation of the order by the Customer constitutes acceptance without restriction or reservation of these General Conditions of Sale.

The Customer acknowledges having the capacity required to contract and acquire the Products offered on the website www.sevenbassdesign.com.

5-1. Placing the order

It is up to the Customer to select on the website www.sevenbassdesign.com the Products that he wishes to order, according to the following terms:

  • SELECTION : after selecting your product and its variation, choose the desired quantity
  • ADD : click on the “add to cart” button
  • BASKET : your basket appears. Click on the “order” button or, if applicable, “continue shopping”
  • SUMMARY : an order summary with sales prices and availability appears. Possibility to modify quantities or cancel products. The delivery and billing addresses pre-registered in the customer account also appear. Click on the "order" button
  • ADDRESS : A new window offers the possibility to modify the delivery address of the order, and to add this new address to the customer file. The possibility of leaving an additional message is offered here. Click on the "order" button to validate
  • CONFIRMATION : a new window offers the choice of delivery or collection from the store. You must click on "I have read the general conditions of sale and I adhere to them without reservation." right next to the link giving access to "Read the General Conditions of Sale". Only once these conditions have been accepted, click on the "order" button to validate
  • PAYMENT : a new summary shows you the details of the total amount to be paid, the possibility of paying by credit card or PAYPAL. You must click on the chosen payment method. This click gives you access to the payment module.
  • COMPLETION : Once the payment is made, the order reference is indicated for file tracking. At the same time, an order confirmation email is sent, containing the summary as well as the general sales confirmation presented earlier. A second payment confirmation email is sent.

The Customer has the opportunity to check the details of his order, its total price and to correct any errors before confirming his acceptance. It is his responsibility to check the accuracy of the order and to immediately report or rectify any errors.

The registration of an order on the website www.sevenbassdesign.com is carried out when the Customer accepts these General Conditions of Sale by checking the box provided for this purpose and validates his order. This validation implies acceptance of all of these General Conditions of Sale as well as the general conditions of use of the website www.sevenbassdesign.com.

The sale is only final after the sending to the Customer of the confirmation of the acceptance of the order by the Seller by e-mail, which must be sent without delay and after receipt by the latter of the full price. This e-mail will include the sending of the summary of your order, its number, and these General Conditions of Sale.

Any order placed, validated by the Customer and confirmed by the Seller, under the conditions and according to the terms described above, on the website www.sevenbassdesign.com constitutes the formation of a contract concluded remotely between the Customer and the Seller.

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.

The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

The Customer can follow the progress of his order on the website www.sevenbassdesign.com.

The Seller does not intend to sell the Products on the website www.sevenbassdesign.com to professionals, but only to consumers or non-professionals, for their personal needs.

The Seller therefore reserves the right to refuse orders for the same Product in large quantities, or any order(s) which do not correspond to normal use by a consumer or non-professional customer.

No order for an amount less than 50 euros including tax will be accepted.

5-2. Modification of the order

Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.

5-3. Cancellation of the order

Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be cancelled, except in the exercise of the right of withdrawal or in cases of force majeure.

The Products are supplied at the current prices listed on the website www.sevenbassdesign.com, when the order is registered by the Seller. Prices are expressed in Euros, excluding and including VAT.

The prices take into account any reductions that may be granted by the Seller on the website www.sevenbassdesign.com.

These prices are firm and not revisable during their period of validity, as indicated on the website www.sevenbassdesign.com, the Seller reserving the right, outside this period of validity, to modify the prices at any time. They do not include processing, shipping, transport and delivery costs, which are charged in addition, under the conditions indicated on the website www.sevenbassdesign.com and calculated prior to placing the order.

If the Customer requests a faster or more expensive shipping method than standard shipping, the additional delivery costs, as they appear at the time of validation of the order by the Customer, are entirely at the Customer's expense.

The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.

An invoice is drawn up by the Seller and given to the Customer upon delivery of the Products ordered electronically.

The price is payable in cash, in full on the day the order is placed by the Customer, by secure payment, according to the following terms:

- by bank cards: Carte Bancaire, Visa, MasterCard, American Express, other bank cards

- by electronic wallet (Paypal).

Payment by credit card is irrevocable, except in the case of fraudulent use of the card. In this case, the Customer may request cancellation of the payment and the refund of the corresponding amounts.

Payment data is exchanged in encrypted mode using the 3D Secure 2.0 protocol

In the event of late payment and payment of the sums owed by the Customer beyond the deadlines set above, and after the payment date appearing on the invoice sent to the latter, late payment penalties calculated at the monthly rate of 10% of the amount including tax of the purchase price, increased by shipping costs, appearing on said invoice, will be automatically and automatically acquired by the Seller, without any formality or prior formal notice.

Furthermore, any delay in payment automatically results in the application of a fixed compensation of forty (40) Euros, without prejudice to late payment penalties.

Late payment will also result in the immediate payment of all amounts owed by the Customer, without prejudice to any other action that the Seller would be entitled to take, in this respect, against the Customer.

Payments made by the Customer will only be considered final after actual collection of the amounts due by the Seller.

Furthermore, the Seller reserves the right, in the event of non-compliance with the payment conditions set out above, to suspend or cancel the delivery of current orders placed by the Customer.

No additional costs, greater than the costs incurred by the Seller for the use of a means of payment, may be charged to the Customer.

The Products ordered by the Customer will be delivered to the address indicated by the Customer, within the shipping time indicated on the Product sheet to which is added the processing and delivery time. The shipment is made to the address indicated by the Customer when ordering on the website www.sevenbassdesign.com . In the event that the address indicated by the Customer is inaccurate or incomplete, the Seller will be entitled to claim payment of new delivery costs.

Delivery consists of the transfer to the Customer of physical possession or control of the Product.

Except in special cases or in the unavailability of one or more Products, the Products ordered will be delivered in one go.

The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the time periods mentioned, for information purposes, in the Product sheet, and in any event within the time periods provided for in Article L216-1 of the Consumer Code. If the Products ordered have not been delivered within 30 days after the date of conclusion of the contract, for any reason other than force majeure or the actions of the Customer, the sale may be terminated at the written request of the Customer under the conditions provided for in Articles L 216-2 L 216-3 L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him no later than fourteen days following the date of termination of the contract, excluding any compensation or withholding.

When receiving or collecting the order, the Customer must check that the product is complete, including accessories.

In the event of non-conformity of the Product delivered, the Seller undertakes to remedy this or to reimburse the Customer, as indicated in the article - “Liability of the Seller - Guarantee”.

Deliveries are made by an independent carrier, to the address provided by the Customer when ordering and which the carrier can easily access.

When the Customer has himself taken charge of calling on a carrier that he himself chooses, the delivery is deemed to have been made upon delivery of the Products ordered by the Seller to the carrier once he has handed over the Products sold to the carrier who has accepted them without reservations. The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and has no recourse under warranty against the Seller in the event of failure to deliver the goods transported.

In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the costs related thereto will be subject to specific additional invoicing, on a quote previously accepted in writing by the Customer.

The Seller also offers free delivery to its store, located at the following address: 210, rue Nicolas Copernic, 33127 SAINT JEAN D'ILLAC.

The Customer is required to check the condition of the delivered products. He has a period of 3 days from delivery to formulate by e-mail any reservations or complaints for non-conformity or apparent defect of the Products delivered (for example damaged package already opened ...), with all the supporting documents relating thereto (photos in particular). After this period and in the absence of having complied with these formalities, the Products will be deemed compliant and free from any apparent defect and no complaint may be validly accepted by the Seller.

The Seller will reimburse or replace as soon as possible and at its own expense, the Products delivered whose lack of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the Consumer Code and those provided for in these General Conditions of Sale (see guarantees, in particular).

The transfer of ownership of the Seller's Products to the Customer will only take place after full payment of the price by the latter, regardless of the date of delivery of said Products.

Regardless of the date of transfer of ownership of the Products, the transfer of risks of loss and deterioration relating thereto will only take place at the time when the Customer physically takes possession of the Products. The Products therefore travel at the Seller's risk.

In accordance with the legal provisions in force, the Customer has a period of fourteen days from receipt of the Product to exercise his right of withdrawal from the Seller, without having to provide reasons or pay a penalty, for the purpose of exchange or reimbursement, provided that the Products are returned in their original packaging and in perfect condition within 14 days at the latest following notification to the Seller of the Customer's decision to withdraw.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be put back on the market in new condition, accompanied by the purchase invoice.

Damaged, soiled or incomplete Products will not be accepted.

The right of withdrawal may be exercised online, using the withdrawal form available on the website www.sevenbassdesign.com, in which case an acknowledgement of receipt on a durable medium will be immediately communicated to the Customer by the Seller, or any other declaration, free from ambiguity, expressing the desire to withdraw.

In the event of exercising the right of withdrawal within the aforementioned period, only the price of the Product(s) purchased and the delivery costs will be refunded; the return costs will remain the responsibility of the Customer.

The refund will be made as soon as possible and no later than 14 days from the notification to the Seller of the decision to withdraw. This period may be extended until the day of receipt of the Product returned by the Customer.

The Products sold on the website www.sevenbassdesign.com comply with the regulations in force in France and have performances compatible with non-professional uses.

The Products supplied by the Seller benefit automatically and without additional payment, regardless of the right of withdrawal, in accordance with the legal provisions:

- the legal guarantee of conformity, for Products which are apparently defective, damaged or damaged or do not correspond to the order,

- the legal guarantee against hidden defects arising from a material, design or manufacturing defect affecting the products delivered and making them unfit for use.

It is recalled that within the framework of the legal guarantee of conformity, the Customer benefits from:

- a period of two years from delivery of the goods to take action against the Seller;

- may choose between repair or replacement of the Product ordered, subject to the cost conditions provided for in Article L 217-9 of the Consumer Code;

- is exempt from providing proof of the existence of the lack of conformity of the Product during the twenty-four months following delivery of the Product.

The provisions relating to legal guarantees are referred to in the appendix.

The legal guarantee of conformity applies independently of the commercial guarantee that may possibly cover the Product. The Customer may decide to implement the guarantee against hidden defects Product in accordance with article 1641 of the Civil Code; in this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with 1644 of the Civil Code.

In order to assert his rights, the Customer must inform the Seller, in writing, of the non-conformity of the Products within a maximum period of 3 days from the delivery of the Products or of the discovery of hidden defects within the time limits referred to above and return or bring back to the store the defective Products in the condition in which they were received with all the elements (accessories, packaging, instructions, etc.).

The Seller will refund, replace or repair any Products or parts under warranty deemed non-compliant or defective.

Shipping costs will be refunded based on the rate charged and return costs will be refunded upon presentation of supporting documents.

Refunds for Products deemed non-compliant or defective will be made as soon as possible and at the latest within 14 days following the Seller's discovery of the lack of conformity or hidden defect.

Reimbursement will be made by credit to the Customer's bank account or by bank check addressed to the Customer.

The Seller shall not be held liable in the following cases:

- non-compliance with the legislation of the country in which the products are delivered, which it is the Customer's responsibility to check,

- in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as in the event of normal wear and tear of the Product, accident or force majeure.

The Seller's warranty is, in any event, limited to the replacement or reimbursement of Products which are non-compliant or affected by a defect.

In application of law 78-17 of January 6, 1978 amended by law n°2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the establishment of invoices, in particular.

This data may be communicated to the Seller's potential partners responsible for the execution, processing, management and payment of orders.

The processing of information communicated via the website www.sevenbassdesign.com meets the legal requirements regarding the protection of personal data, the information system used ensuring optimal protection of this data.

The Client has, in accordance with current national and European regulations, a permanent right of access, modification, rectification, opposition, portability and limitation of processing with regard to information concerning him/her.

This right may be exercised under the conditions and according to the methods defined on the website www.sevenbassdesign.com.

The content of the website www.sevenbassdesign.com is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

In the event of a change in circumstances unforeseeable at the time of conclusion of the contract, in accordance with the provisions of Article 1195 of the Civil Code, the Party which has not agreed to assume a risk of excessively onerous performance may request a renegotiation of the contract with its co-contractor.

The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the Civil Code.

These General Conditions of Sale and the transactions resulting from them are governed by French law.

They are written in French. In the event that they are translated into one or more languages, only the French text shall be authentic in the event of a dispute.

All disputes to which the purchase and sale transactions concluded in application of these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their follow-ups and which could not have been resolved between the seller and the customer will be submitted to the competent courts under the conditions of common law.

The Customer is informed that he may in any event resort to conventional mediation, in particular with the Consumer Mediation Commission (C. consom. art. L 612-1) or with existing sectoral mediation bodies, the references of which appear on the website www.sevenbassdesign.com or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.

The customer, noting that a violation of the general regulation on the protection of personal data has been committed, has the possibility of mandating an association or an organization mentioned in IV of article 43 ter of the Data Protection Act of 1978, in order to obtain compensation against the data controller or subcontractor before a civil or administrative court or before the National Commission for Data Protection and Liberties.

The fact for a natural person (or legal entity) to order on the website www.sevenbassdesign.com implies full adherence and acceptance of these General Conditions of Sale and obligation to pay for the Products ordered, which is expressly recognized by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

Article L217-4 of the Consumer Code

The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been placed in his charge by the contract or has been carried out under his responsibility.

Article L217-5 of the Consumer Code

To comply with the contract, the property must:

- Be suitable for the use usually expected of a similar good and, where applicable:

- correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model

- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling

- Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L217-12 of the Consumer Code

The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

Article L217-16 of the Consumer Code

When the buyer requests the seller, during the course of the commercial guarantee granted to him upon the acquisition or repair of a movable good, a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the request for intervention by the buyer or from the provision for repair of the good in question, if this provision is subsequent to the request for intervention.

Article 1641 of the Civil Code

The seller is liable for the warranty against hidden defects in the item sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them.

Article 1648 paragraph 1 of the Civil Code

The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

This form must be completed and returned only if the Customer wishes to withdraw from the order placed on www.sevenbassdesign.com, except for exclusions or limits to the exercise of the right of withdrawal according to the applicable General Conditions of Sale.

For the attention of

KEY COMPANY

210, Avenue Nicolas COPERNIC
33127 SAINT JEAN D'ILLAC

I, the undersigned, Mr............................................................ hereby notify you of the exercise of my right of withdrawal from the contract, the details of which you will find below.

- Date of order: ...............................................................

- Order number: ..........................................................

- Customer Name: ................................................................................

- Customer Address: ......................................................................

- Order received on: ...................................................................

Done at .................................................................

THE ...........................................................

Signature of the Client (only if this form is notified on paper):